What is BaliHoliday.de
?
BaliHoliday.de is our free Online Hotel Reservation
service. It hosts our most competitive database of hotels and tours
in and around Bali and gives you instant access to detail
informations aboout the hotels and other travel service.
How does the
hotel reservation work ?
If You are interested in one of our holiday hotel offers please fill
out our Reservation
Form and we will check for You the availability and the other
requests. Soon as we get the confirmation we will inform you if your
requested hotel is available. Then you can decide to book your
holiday hotel.
What is the
meaning of filling and sending the reservation form ?
You are agree with the Terms and Conditions of BaliHoliday and fully responsible for its consequency.
How is the payment
function ?
After we
inform You that Your requested hotel is available we will send Yau
also a e-mail with the payment details. Payments
can be made by credit card, bank cheque, bank transfer or money
order.
At this time, Banks in Indonesia don’t have
e-commerce support for real online billing transactions.
For the billing of Your Credit Card in Indonesia and to secure
Your booking we require:
A credit card authorization, back + front copy of Your credit card
and valid passport copy as your agreement to us to charge your
credit card. It is the safest way for You and for us. Then we can
charge only the amout of Your credit card which is writen on the
credit card authorization form. It safes You and us also the
commissions of foreign e-comerce banks and so we can provide you the
cheapest hotel rates in Bali.
What is
included on the room rates ?
It is
included tax and service charge. Breakfast (American Breakfast,
Continental Breakfast or Indonesian Breakfast) and transfer are not
included unless mentioned. Please be aware of surcharge during
peak and high season and type of rooms in order to avoid discrepancy
in rooms charges.
What Bank Fees and
currency exchange rates are used for this transaction ?
All rates are quoted in US Dollar. However, all transactions will be
converted into Indonesian Rupiah and the exchange rate is based on
the time of transaction.
How do we
get a confirmation for our reservation ?
When
your reservation confirm, you will receive a confirmation slip as a
final statement from us for the status of your reservation at the
respective hotel. The confirmation slip is usually sent by email
unless you want another way. Please print the confirmation slip and
bring it together with you when you come to Bali, Indonesia. You
have to show the confirmation slip to reservation officer of the
respective hotel for clarification upon check in.
Note : If you have a difficult with the reservation
officer of the hotel, please do not hesitate to contact us for
assistant.
I want to make any
inquiry or check availability, how can I do that ?
Use reservation form to make any inquiry or check availability on
special request space.
Airport pick-up
service and Hotel transfer ?
Our Tour guide can pick you up directly at the airport (usualy
after the customs at the arrival area, outside airport) and while he
is there he can assist you with any problems or questions. Our tour
Guide will be happy to assist with any of your arrangements. If you
prefer, we can arrange for our Tour guide to meet you directly at
your hotel by appointment and he can brief you there as to your best
itinerary, and answer any questions you may have in person at that
time.
How can we get
in touch with you in Bali (Indonesia) during office hours?
For further information or any assistance, please do not hesitate
contact us at the following addresses:
Please don´t hesitate
to contact us if You have some other questions or suggestions.E-Mail:
info@baliholiday.de
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